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KMID : 1023420140140020114
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Journal of Dental Hygiene Science
2014 Volume.14 No. 2 p.114 ~ p.122
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Effect of Mediating Variable on the Relationship between Job Stress and Stress Response among Clinical Dental Hygienists
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Choi Ja-Hyeong
Choi Jun-Seon
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Abstract
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The purpose of this study was to analyze the effect of mediating variables on the relationship between job stress and stress response. A survey was conducted to 243 clinical dental hygienists from January 15, 2013 to March 20, 2013 and the data were analyzed using t-test, one-way ANOVA, Pearson.s correlation analysis, and hierarchical multiple regression analysis. The subjects who worked in poor working environment, had high level of role conflict and overload and aggressive nature showed high stress responsivity (p＜0.01). The variable that showed mediation effect on the relationship between job stress and physical discomfort, depression was shown to be personality type (p＜0.05). Also, the variable that showed mediation effect on the relationship between job stress and turnover intention was social support (p＜0.05). According to the results, personality type and social support were shown to be important parameters when it came to the relationship between job stress and stress response. Therefore, in order to reduce negative outcomes caused by stress, it is suggested to provide an educational opportunity on self-control management while increasing social support from the organizational and structural level. Especially, it is asked to expand the system that provides encouragement and recognition to feel the sense of achievement in the course of their duty execution.
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KEYWORD
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Job stress , Personality type , Role conflict , Role overload , Social support
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